Terms of Service

Welcome to Story Song (“Story Song,” “we,” “us,” or “our”). These Terms of Service (“Terms”) explain how our custom song process works and outline expectations. By using our website or purchasing a commission, you agree to these Terms. If anything feels unclear or you have questions, we’re always here to help: hello@storysongs.co.

SECTION 1 — OUR SERVICES

Story Song creates custom, one-of-a-kind musical works inspired by the stories and details you share. Every song is a thoughtful creative interpretation and may differ from specific expectations or examples on our website.

We may update pricing, descriptions, or availability as needed.

SECTION 2 — ORDERS & BILLING

Your order is accepted once payment is successfully processed. Because creative work begins quickly, cancellations are rarely possible after production starts.

You agree to:

  • provide accurate contact and billing information

  • allow Story Song (or our payment processor) to charge your payment method

  • pay all applicable fees

All commissions are intended for personal enjoyment or gifting.

Acceptance of Terms Through Purchase

By submitting payment for a Story Song commission, you acknowledge that you have read, understood, and agree to these Terms. Your purchase acts as your digital signature and acceptance of this agreement. If you have questions before ordering, feel free to email us — we’re always glad to help.

SECTION 3 — DELIVERY

We deliver your completed song digitally via email or secure download link. Delivery is considered complete once we send the link. We recommend saving your files promptly, as long-term hosting is not guaranteed.

SECTION 4 — REFUNDS & CANCELLATIONS

Because each song is made from scratch, sales are generally final once creative work has begun.

That said, your satisfaction is important. If you’re unhappy with the first draft, we’ll make reasonable revisions. If we cannot reach a version that feels right, you may request a goodwill partial refund before final delivery, at our discretion.

Add-ons and rush fees are non-refundable once work begins.

If you need help, please email hello@storysongs.co before opening a dispute with your bank.

SECTION 5 — INTELLECTUAL PROPERTY, CUSTOMER RIGHTS & REVENUE SHARING

Story Song retains full ownership of all intellectual property for every commissioned song — including lyrics, music, production, recordings, and compositions.

You receive the following rights and benefits:

A. Personal Use & Public Sharing

You are welcome — and encouraged — to:

  • share your song publicly

  • post it on social media

  • use it in personal videos

  • send it to loved ones

  • promote it organically

  • help the song gain visibility and streams

We love when customers champion their Story Songs.

You may not:

  • upload the song to Spotify, Apple Music, or other DSPs

  • license or sell the song

  • negotiate business or commercial opportunities

  • authorize commercial use

  • distribute alternate or edited versions

  • claim ownership of the copyright

These limits protect the song legally and ensure your revenue share remains properly tracked.

B. Story Song’s Administrative Rights

To protect the work and maintain accurate rights management, Story Song retains exclusive authority to:

  • distribute the song on digital platforms

  • manage all publishing and licensing

  • negotiate sync opportunities

  • approve commercial uses

  • register and administer copyright

  • pitch the song to artists, labels, or media

  • register the work with PROs and industry systems

If someone expresses interest in licensing or commercially using your song, simply refer them to hello@storysongs.co.

C. Automatic Digital Release (Private Catalog)

Every commissioned song is released across major streaming platforms — such as Spotify, Apple Music, Amazon, YouTube Music, and TikTok — within the Story Song Private Collection.

This type of release:

  • is not publicly promoted

  • is available primarily through your direct link

  • is designed for private enjoyment and optional sharing

  • ensures accurate global royalty tracking

Your song is real, published, and traceable worldwide.

D. 70/30 Revenue Share — ALL Income Streams

As the commissioning customer, you receive 30% of all revenue the song earns, across its lifetime, including:

  • master streaming royalties

  • YouTube Content ID & UGC royalties

  • TikTok/short-form video payouts

  • publishing royalties (lyrics + melody)

  • mechanical royalties

  • performance royalties (ASCAP/BMI/SESAC, etc.)

  • sync licensing (film, TV, ads, games, brand content)

  • international royalties

  • income from future re-recordings or alternate versions

  • any future monetization method not yet in existence

Story Song retains 70% and manages all administrative responsibilities.

Your revenue share does not constitute copyright ownership — it is a lifelong participation in the income the work generates.

E. Registration & Royalty Tracking

To protect your share, Story Song handles all administrative registrations, including:

  • digital distributors

  • performance rights organizations

  • mechanical royalty agencies

  • YouTube Content ID

  • global royalty collection networks

  • copyright filings when applicable

You do not need to register anything yourself.

F. Payments

Royalty payments are issued periodically once digital platforms, PROs, and licensors release earnings to Story Song. Timelines vary by service. You agree to provide accurate payout information when requested.

SECTION 6 — ACCOUNT & ACCESS

If you create an account, you’re responsible for keeping your login secure. We may suspend or terminate accounts misused or used in ways that violate these Terms.

SECTION 7 — PROHIBITED USES

You agree not to use our Services to:

(a) break laws
(b) infringe intellectual property
(c) harass or harm others
(d) upload harmful code
(e) misuse, copy, or resell our Services

We may limit or end access for violations.

SECTION 8 — THIRD-PARTY LINKS & TOOLS

Our site may link to or integrate with third-party platforms or tools. These are offered “as is,” and their own terms and privacy policies apply.

SECTION 9 — FEEDBACK

If you share ideas, testimonials, or suggestions, you grant Story Song permission to use them for improvement or promotional purposes. We may edit or remove content that is inappropriate or misleading.

SECTION 10 — ERRORS & UPDATES

While we strive for accuracy, occasional errors or updates may occur. We may revise or correct information without notice.

SECTION 11 — DISCLAIMER OF WARRANTIES

Our Services are provided “as is” and “as available.” While we take great care with each project, we cannot guarantee uninterrupted service or specific creative outcomes.

SECTION 12 — LIMITATION OF LIABILITY

To the extent allowed by law:

  • Story Song is not responsible for indirect, incidental, or consequential damages

  • Our total liability will not exceed the amount paid for the specific order

When appropriate, we may re-deliver a product or offer a refund as a solution.

SECTION 13 — INDEMNIFICATION

You agree to protect Story Song from claims arising from misuse of our Services or violation of these Terms.

SECTION 14 — TERMINATION

We may limit or end access to the Services if you violate these Terms. Provisions relating to ownership, revenue participation, and liability remain in effect after termination.

SECTION 15 — GOVERNING LAW & DISPUTE RESOLUTION

These Terms follow the laws of the State of Tennessee.
We aim to resolve concerns informally when possible.

If needed, disputes will be handled through binding arbitration (instead of court), unless prohibited by law. Jury trials and class actions are waived where allowed.

SECTION 16 — SEVERABILITY

If any part of these Terms is invalid, the rest remain in effect.

SECTION 17 — ENTIRE AGREEMENT

These Terms, along with our Privacy Notice and other posted policies, make up our full agreement.

SECTION 18 — CHANGES TO TERMS

We may update these Terms occasionally. Continued use of our Services means you accept the updated version.

CONTACT

For any questions or clarification:

hello@storysongs.co