Welcome to Story Song (“Story Song,” “we,” “us,” or “our”). These Terms of Service (“Terms”) explain how our custom song process works and outline expectations. By using our website or purchasing a commission, you agree to these Terms. If anything feels unclear or you have questions, we’re always here to help: hello@storysongs.co.

SECTION 1 — OUR SERVICES

Story Song creates custom, one-of-a-kind musical works inspired by the stories and details you share. Every song is a thoughtful creative interpretation and may differ from specific expectations or examples on our website.

We may update pricing, descriptions, or availability as needed.

SECTION 2 — ORDERS & BILLING

Your order is accepted once payment is successfully processed. Because creative work begins quickly, cancellations are rarely possible after production starts.

You agree to:

• provide accurate contact and billing information

• allow Story Song (or our payment processor) to charge your payment method

• pay all applicable fees

All commissions are intended for personal enjoyment or gifting.

Acceptance of Terms Through Purchase

By submitting payment for a Story Song commission, you acknowledge that you have read, understood, and agree to these Terms. Your purchase acts as your digital signature and acceptance of this agreement. If you have questions before ordering, feel free to email us — we’re always glad to help.

SECTION 3 — DELIVERY

We deliver your completed song digitally via email or secure download link. Delivery is considered complete once we send the link. We recommend saving your files promptly, as long-term hosting is not guaranteed.

SECTION 4 — REFUNDS & CANCELLATIONS

Because each song is made from scratch, sales are generally final once creative work has begun.

That said, your satisfaction is important. If you’re unhappy with the first draft, we’ll make reasonable revisions. If we cannot reach a version that feels right, you may request a goodwill partial refund before final delivery, at our discretion.

Add-ons and rush fees are non-refundable once work begins.

If you need help, please email hello@storysongs.co before opening a dispute with your bank.

SECTION 5 — INTELLECTUAL PROPERTY, CUSTOMER RIGHTS & REVENUE SHARING

Story Songs retains full ownership of all intellectual property created through your commission — including lyrics, music, production, recordings, and compositions. You receive the following rights and benefits:

A. Personal Use & Public Sharing

You are welcome to:

• share your song publicly, post it in personal videos, reels, and stories

• play it at events and celebrations

• send it to loved ones

• share official Story Songs posts

These rights are for personal enjoyment and social sharing only.

To protect the song and ensure accurate royalty tracking, you may not:

• upload the audio file to Spotify, Apple Music, YouTube, or any distributor

• release alternate or edited versions

• license, monetize, or sell the song

• claim ownership of copyright

• authorize commercial uses

• submit the song to playlists or streaming platforms

B. Story Songs’ Administrative Rights

To maintain a clean catalog and accurate rights management, Story Songs retains exclusive authority to:

• distribute songs on digital platforms

• register and administer copyright

• manage publishing and licensing

• approve commercial uses

• pitch songs to artists, labels, or media

• register works with PROs and royalty systems

• handle Content ID protection

If anyone expresses interest in commercial use or licensing, refer them to hello@storysongs.co.

C. Public Release of Songs

Not all commissioned songs will be publicly released. Some remain private, while others may be added to the Story Songs catalog at our discretion.

If your song is publicly released (such as on Spotify, Apple Music, YouTube, TikTok, etc.), we will provide you with the link once it is live.

Public release decisions are based on artistic fit, audio quality, and overall brand alignment.

D. Revenue Sharing (50/50 Model)

If Story Songs publicly releases your commissioned song, and the Story Songs recording earns more than $400 in total revenue across official streaming platforms and monetized channels, you will automatically receive 50% of all net revenue generated by that Story Songs recording from that point forward.

This includes revenue from:

• Spotify, Apple Music, and other DSP streaming

• YouTube Content ID

• TikTok and short-form video monetization

• UGC monetization

• other digital royalty sources connected to the Story Songs recording

Revenue sharing applies only to the Story Songs recording. If a new version is created, recorded, or released by an artist or third party, that separate version is not included in the customer revenue share.

E. Royalty Tracking & Payments

Revenue is tracked through Story Songs’ distribution accounts, Content ID systems, and royalty platforms. You will be contacted once your song crosses the revenue threshold.

Payments are issued periodically after Story Songs receives cleared funds from streaming platforms and licensors. You agree to provide accurate payout information upon request.

F. No Transfer or Commercial Rights

Your personal-use license and revenue participation cannot be transferred, sold, sublicensed, or assigned. These rights do not grant ownership, creative control, or commercial authority.

SECTION 6 — ACCOUNT & ACCESS

If you create an account, you’re responsible for keeping your login secure. We may suspend or terminate accounts misused or used in ways that violate these Terms.

SECTION 7 — PROHIBITED USES

You agree not to use our Services to:

(a) break laws
(b) infringe intellectual property
(c) harass or harm others
(d) upload harmful code
(e) misuse, copy, or resell our Services

We may limit or end access for violations.

SECTION 8 — THIRD-PARTY LINKS & TOOLS

Our site may link to or integrate with third-party platforms or tools. These are offered “as is,” and their own terms and privacy policies apply.

SECTION 9 — FEEDBACK

If you share ideas, testimonials, or suggestions, you grant Story Song permission to use them for improvement or promotional purposes. We may edit or remove content that is inappropriate or misleading.

SECTION 10 — ERRORS & UPDATES

While we strive for accuracy, occasional errors or updates may occur. We may revise or correct information without notice.

SECTION 11 — DISCLAIMER OF WARRANTIES

Our Services are provided “as is” and “as available.” While we take great care with each project, we cannot guarantee uninterrupted service or specific creative outcomes.

SECTION 12 — LIMITATION OF LIABILITY

To the extent allowed by law:

• Story Song is not responsible for indirect, incidental, or consequential damages

• Our total liability will not exceed the amount paid for the specific order

When appropriate, we may re-deliver a product or offer a refund as a solution.

SECTION 13 — INDEMNIFICATION

You agree to protect Story Song from claims arising from misuse of our Services or violation of these Terms.

SECTION 14 — TERMINATION

We may limit or end access to the Services if you violate these Terms. Provisions relating to ownership, revenue participation, and liability remain in effect after termination.

SECTION 15 — GOVERNING LAW & DISPUTE RESOLUTION

These Terms follow the laws of the State of Tennessee.
We aim to resolve concerns informally when possible.

If needed, disputes will be handled through binding arbitration (instead of court), unless prohibited by law. Jury trials and class actions are waived where allowed.

SECTION 16 — SEVERABILITY

If any part of these Terms is invalid, the rest remain in effect.

SECTION 17 — ENTIRE AGREEMENT

These Terms, along with our Privacy Notice and other posted policies, make up our full agreement.

SECTION 18 — CHANGES TO TERMS

We may update these Terms occasionally. Continued use of our Services means you accept the updated version.

CONTACT

For any questions or clarification please email hello@storysongs.co